Every conversation, one inbox.

WhatsApp, Instagram and Messenger in one place, linked to your CRM, with AI that sums up the conversation and suggests the next step.

Messages

Your client picks the channel. You answer from one place, knowing who you're talking to.

What you can do.

WhatsApp, Instagram and Messenger in a single inbox.

  1. 01

    WhatsApp Business

    Connect your official number and reply from Firmado.

  2. 02

    Instagram Direct

    Messages to your professional profile, with the sender's name and username.

  3. 03

    Messenger

    Your Facebook Page's conversations, in the same place.

  4. 04

    Automatic contacts

    Whoever writes becomes a contact in the CRM, or is linked to the one that exists.

  5. 05

    AI summary

    Read the gist of a conversation in seconds and get suggested tasks.

  6. 06

    WhatsApp templates

    Create and track templates approved by Meta without leaving the app.

AI that works for your team

Read the conversation? So did the AI.

Firmado AI sums up what was said and suggests tasks for the team. On Pro, use your own AI provider.

  • A summary of every conversation
  • Suggested tasks to review
  • Firmado AI or your own provider

On every plan

Messages on your plan.

Compare every plan →
Messages on each plan
FreeHobbyPro
Accounts per channelNot included11
Firmado AINot includedIncludedIncluded
Your own AI providerNot includedNot includedIncluded

Frequently asked questions

Do I need the official WhatsApp API?

Yes. Firmado connects through Meta's official platform, with your WhatsApp Business number.

Can the whole team reply?

Yes. Everyone sees the same conversations, with the contact's history alongside.

Start today. It's free.

Set up your organization in a minute. No credit card.